Exchange & Return

Exchange and Refund Policy

  • Exchange:
    • It’s totally fine to exchange items within 14 days, as long as the items have not been worn, have not been washed and if the tags are still intact!

    • If you bought items online, you're able to exchange the items at our store(s) as you wish. 

  • Refund:
    • You may ask for a refund within 5 working days of receiving the item for the following reasons:

      • We are out of stock of an Item that was sent defective.

      • We are out of stock of an Item that was sent with the wrong size 

      • The item received does not match the description of the item online. 

      • Only items that have the tags intact, have not been worn and have not been washed can be refunded. 

      • You will be refunded only for the cost of the item, not for the delivery.

      • You can’t return your whole order that contains multiple items there unless the reasons applied above apply to each and every product.More Details 

    Exchange/Return Policy For Customer Outside Jordan 

    You can return/exchange while outside of Jordan if you wish! Just send to the address below please: 

    Jobedu Address

     Phone number: +962 79 123 1444

    Email: jointhetribe@jobedu.me 

    You will have to be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.More Details 

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